Shipping & returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, the security seal must be intact.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Please don’t send any item not in its original condition is damaged or missing parts for reasons not due to our error.
We can’t accept any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@clairesbeautysalon.co.uk.

Be the first to know about special sales and new arrivals

Visit us:
33 Alva Street
Edinburgh, Midlothian
EH2 4PS
tel: 0131 226 4345
email:
info@clairesbeautysalon.co.uk

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Please note to avoid cancellation charge we respectfully request a minimum of 48 hours notice to cancel or amend your appointment.