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Privacy Policy 

This privacy policy sets out how we will process your personal data. We will keep you personal data secure and be transparent with you as to how your personal data is processed.

 

This policy applies in respect of the personal data you provide to us online, via social media, by email, by telephone, post or in person or which may otherwise be provided by us. If your are under 16, please ask your parent or legal guardian to make a purchase on your behalf and provide their personal information. 

 

It tells you who we are, how we collect and process your personal data and the reasons for which we may use your personal data.

 

Please read this privacy policy carefully. If you do not agree as to how we will process your personal data, then we ask you not to provide your personal data to us. 

 

Who we are

 

Claire’s Beauty Limited based at 33 Alva Street,  Edinburgh, EH2 4PS. 

 

Personal Data we may collect

 

We may collect and process the following personal data, which includes but is not limited to:-

 

  • Name, postal address, email address and contact telephone number

  • Payment card information (debit or credit card) 

  • Any other relevant personal data given by you when communicating with us

  • Details of the products purchased and other information relating to your purchase 

  • Your gender, birthday and age 

  • IP address, Device ID data and Log-file data

 

Reasons for collecting and processing Personal Data 

 

We may collect and use your personal data for the following reasons:

 

Contractual Obligations

 

We will collect and process your personal data in order to perform our contract. This may include for example supplying your ordered goods.

 

Consent

 

We may use your information where we have your consent, for instance to send promotional emails. You are able to update your preferences or unsubscribe from promotional emails at any time. 

 

How we may use your personal data

 

We will use your personal data in order to:

 

  • Process your order 

  • Respond to your queries

  • Contact you by telephone, email, or by letter to supply requested goods

  • Send you promotional emails (where you give your consent)

 

Promotional Communications 

 

We will send you promotional communications when you choose to receive them from us. You can manage your preferences by logging into your account and updating your contact preferences which will give you the option of receiving communications by email, text (SMS), picture messaging or by telephone. 

 

We may occasionally ask you for feedback about our website and the services we provide to help develop and improve them further.

 

If you wish to unsubscribe and no longer receive these emails, then you may enter:-

 

  • unsubscribe using the link at the bottom of the email we send you:

  • contact us by email or by telephone

 

We will never transfer your personal data to third parties.

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Processing your personal data 

 

We know that data security is important and matters to everyone and we will wherever possible minimise and review the extent of processing of your personal data only when it is required. 

We aim to protect the confidentiality of your information at all times. 

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