This policy applies in respect of the personal data you provide to us online, via social media, by email, by telephone, post or in person or which may otherwise be provided by us. If your are under 16, please ask your parent or legal guardian to make a purchase on your behalf and provide their personal information.
It tells you who we are, how we collect and process your personal data and the reasons for which we may use your personal data.
Who we are
Claire’s Beauty Limited based at 33 Alva Street, Edinburgh, EH2 4PS.
Personal Data we may collect
We may collect and process the following personal data, which includes but is not limited to:-
Name, postal address, email address and contact telephone number
Payment card information (debit or credit card)
Any other relevant personal data given by you when communicating with us
Details of the products purchased and other information relating to your purchase
Your gender, birthday and age
IP address, Device ID data and Log-file data
Reasons for collecting and processing Personal Data
We may collect and use your personal data for the following reasons:
We will collect and process your personal data in order to perform our contract. This may include for example supplying your ordered goods.
We may use your information where we have your consent, for instance to send promotional emails. You are able to update your preferences or unsubscribe from promotional emails at any time.
How we may use your personal data
We will use your personal data in order to:
Process your order
Respond to your queries
Contact you by telephone, email, or by letter to supply requested goods
Send you promotional emails (where you give your consent)
We will send you promotional communications when you choose to receive them from us. You can manage your preferences by logging into your account and updating your contact preferences which will give you the option of receiving communications by email, text (SMS), picture messaging or by telephone.
We may occasionally ask you for feedback about our website and the services we provide to help develop and improve them further.
If you wish to unsubscribe and no longer receive these emails, then you may enter:-
unsubscribe using the link at the bottom of the email we send you:
contact us by email or by telephone
We will never transfer your personal data to third parties.
Processing your personal data
We know that data security is important and matters to everyone and we will wherever possible minimise and review the extent of processing of your personal data only when it is required.
We aim to protect the confidentiality of your information at all times.